This brief describes the promising approaches that five states shared with regards to the promising approaches that these states shared with regards to activities related to outreach and streamlining application and enrollment processes, and consider the implications of these practices for implementing the ACA.

This is one of two briefs that draw on the experiences of five states (Colorado, Kansas, Minnesota, New York and Oregon) that received federal grant funding from the Health Resources and Services Administration (HRSA) through the State Health Access Program (SHAP).

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Download the companion brief, "SHAP Enrollment and Eligibility Activities: Implications for Process and System Modernization under National Health Reform"